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factorees.com Comments

zara1976 says: (6 years ago)
well I've been trying to get in touch with u guys but nobody bothered to reply back .I placed an order on Nov 20 for a circular bed for my daughter's bday .it was supposed to be delivered by Jan22nd but now its feb 5th & i still haven't heard from anyone.

Factorees says: (7 years ago)
Dear Huy,

We are very sorry for the inconvenience caused by the delay and the damages that occurred to your order, our carrier mishandled your product.
We just would like to add that we gave you a full refund right after you noticed the damages, as well as a coupon by way of an apology for the delay.
Customer satisfaction is our priority and we do our best to offer high quality products at the best possible prices.

Customer Care Department

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