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Factorees's Picture Comment by Factorees  0

User comment:

Dear Huy,

We are very sorry for the inconvenience caused by the delay and the damages that occurred to your order, our carrier mishandled your product.
We just would like to add that we gave you a full refund right after you noticed the damages, as well as a coupon by way of an apology for the delay.
Customer satisfaction is our priority and we do our best to offer high quality products at the best possible prices.

Customer Care Department Factorees.com

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