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factorees.com Support Ticket - No Contact

factorees.com Support Ticket

No Contact

Created By: reginald69's Picture reginald69 Last Reply: Ksincere's Picture Ksincere
Priority Level: [High] Status: [Open]
Created: 6 years ago Last Updated: 6 years ago
Department: N/A Replies: 9

I purchased a bed from Factorees.com for about $1000.00 October 26th. Here it is January 8th and I have not been able to reach them for over two weeks as the message indicates " thank you for calling AT&T, we are currently closed in observance of New Years. Please call back during normal business hours". I am very worried.
My order# is 133469569


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Ticket Replies

bonesdc says: (6 years ago)
I have the same issue and it's very disconcerting. I've posted a ticket as well, though it's yet to go up. Hopefully we can make enough noise to get this issue resolved. I've over 2k on the line here and hope I didn't just buy a new car for someone in Nigeria.
If something doesn't happen soon, I'm going to the authorities and get legal council.
Good luck to you.

steddy says: (6 years ago)
Same thing happened here ..Placed an order for 1399 for a sofa in novemeber..no reply or contact.Really worried

Benzeus says: (6 years ago)
I have a $1700 leather sectional on order since the beginning of December. I was getting close to the 9 weeks when I read that people were unable to contact them. I tried email, chat, and get the same AT&T message when calling there number. No response! What can we do now? Are they going bankrupt? Anything we can do to try and get our money back? If anyone has any ideas or hears anything please let us know, I'll do the same.

angreecustomer says: (6 years ago)
Same here - ordered a bed 10 weeks ago and still no information on delivery and no way to contact them.

Ksincere says: (6 years ago)
Same here- ordered a bed 9 weeks ago and can't get in touch with them since Xmas.

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